1:Are you a direct manufacturer or a trading company?
We are a direct manufacturer with our own production workshops, advanced production lines, and R&D team. We have no middlemen, so we can provide you with factory-direct wholesale prices and more flexible customization services, which is more cost-effective for your B2B cooperation in North and South America.
2: Can I get free samples of your plastic furniture products?
Yes, we can provide free existing samples (such as plastic chairs, small plastic tables) for your quality inspection. You only need to bear the shipping cost. For customized samples (with your logo or special design), we will charge a small sample fee, which can be deducted from your formal order payment later.
3:What is your MOQ (Minimum Order Quantity) for plastic furniture?
The MOQ varies by product type: for standard plastic furniture (such as ordinary plastic chairs, simple plastic tables), the MOQ is generally ten cartons per item; for customized products (OEM/ODM), the MOQ is [fill in your quantity, e.g., 1000 pcs] per item. We accept small trial orders for new partners in North and South America to help you test the market first.
4: Do you support OEM/ODM and custom logo for plastic furniture?
Yes, we fully support OEM/ODM cooperation. We can customize the product design, size, color, material, and packaging according to your requirements. We can also print your brand logo (screen printing, hot stamping, etc.) on the products to help you build your own brand in the American market. Our R&D team will provide professional design suggestions to adapt to the regional market preferences.
5: What are the production lead time and shipping time to North & South America?
Production lead time: Normally 7–25 days after the deposit is received and the artwork (custom logo, packaging design) is confirmed, depending on the order quantity and customization requirements. Shipping time: To North American ports (Los Angeles, New York), it takes 15–25 days by sea; to South American ports (São Paulo, Buenos Aires), it takes 25–40 days by sea. We can also arrange air freight for urgent orders (7–10 days).
6: What payment terms do you accept for B2B orders?
We accept B2B-friendly payment terms suitable for North and South American partners: T/T (Telegraphic Transfer), L/C (Letter of Credit), World First , and PayPal (for small orders/sample fees). The common payment term is 30% deposit in advance, 70% balance before shipment. For long-term cooperative partners, we can provide more flexible payment terms.
7: Do your plastic furniture products meet the safety and environmental standards of North & South America?
Yes. All our plastic furniture products are made of food-grade, environmentally friendly, and recyclable plastic materials, which meet the safety standards of North America (ASTM, ANSI) and South America (INMETRO).
8: What is your after-sales service for B2B orders?
We have a professional after-sales team dedicated to serving North and South American partners. Before shipment, we will conduct 100% quality inspection on each order to ensure no defective products. If there are quality problems (non-human damage) after you receive the goods, please contact us within 7 days, and we will respond within 24 hours, providing solutions such as replacement, compensation, or deduction from the next order payment.
9: Can you provide customized packaging for products sold in the American market?
Yes. We can customize the packaging according to the regional requirements of North and South America, such as printing product instructions in English, Spanish, Portuguese, using environmentally friendly packaging materials (complying with local environmental protection laws), and designing packaging that is convenient for transportation and display in local supermarkets/retail stores.